vertexone.netUtility Billing & Customer Engagement Solutions | VertexOne

Utility Billing & Customer Engagement Solutions | VertexOne 214.576.1000 Contact Careers Schedule a Consultation Industry Solutions Customer Experience Meter-to-Cash Software Products Revenue Solutions VXcis User-friendly, feature-rich CIS for mid-sized utilities VXretail CIS and billing for deregulated and retail energy providers VXenterprise Enterprise CIS built on SAP Digital Solutions VXengage Personalized customer self-service portal on web and mobile VXsmart AMI consumption data made actionable through customer dashboards and notifications VXpay Secure, 24x7 web and mobile payment solution Data Solutions VXmeter Meter data storage with analytics, validation, estimation, and editing on AMI interval reads VXexchange Managed electronic data interchange (EDI) transaction processing, tracking, and reporting VXfieldwork Real-time mobile workforce management for operational efficiency Resources Resource Library Blog Newsroom Events Utility Billing Systems Utility Tech Stack About About Careers Contact Us Partners Impact Software Solutions That Revolutionize Experiences For 30 years, VertexOne has been helping utilities and energy companies across North America achieve digital transformation and business process optimization. VertexOne develops cloud software designed to revolutionize the customer experience for utilities, energy retailers, suppliers, and energy transition companies through a comprehensive customer-to-cash technology platform. Whether you’re ready to implement effective customer engagement solutions, modernize your billing and customer information systems, or embrace the power of automation and data analytics, VertexOne has you covered. What sets us apart VertexOne products can be used as part of a comprehensive customer-to-cash platform or as standalone solutions in your technology stack. Optimize Your Customer-to-Cash Process Perfect Your Customer Engagement Industry-leading utilities use their CIS as more than just a cash register. It’s the data hub for every single customer interaction—from customer engagement to your mobile workforce management and billing. Learn more in our guide : How Your Utility Tech Stack Can Power an Industry-Leading Meter-to-Cash Process . Download the Guide Never have customer expectations been so high and staff resources so valuable. Make each customer touchpoint count with an omni-channel approach that blends industry practices and automation for a lower cost-to-serve. Learn how in our eBook: Meter Moments: A Guide to Utility Omni-Channel Communication . Download the Guide When it comes to the right information technology provider , experience is everything. What your peers are saying: While I could say we contracted with VertexOne on a couple of very successful projects, I prefer to say we partnered with them because that better describes the sense of commitment they bring to the table. In addition to their customer commitment, they have both a deep understanding of the utility business and a genuine interest in solving complex problems. Timothy Hunt Director, Customer and Utility Analytics 99.9% Delivery Met the service-level agreement at a high level in the past 12 months 0 Failed Projects Successfully delivered solutions to more than 400 clients 55 Million Customers Processed and managed data for more than 55 million customers When it comes to the right information technology provider , experience is everything What others believe lorem ipsum Customer quote or another factor or key statistic to help establish brand credibility aenean sollicitudin, lorem quis bibendum auctor, nisi elit consequat ipsum, nec sagittis vulputate cursus a sit amet. Jane Smith Director or Operations What the data shows 40% conversion rate improvement 40% conversion rate improvement 40% conversion rate improvement 40% conversion rate improvement The VertexOne Experience With a vast portfolio of utility technology solutions, VertexOne offers the perfect options for utility and service providers of all sizes. 30 Years of Expertise We’ve been helping utilities and energy providers serve their communities for nearly three decades. Learn more Configurable Solutions Select solutions from our portfolio that meet your organization’s unique needs and help achieve your goals. Learn more Cloud-Based Technology Harness the power of the cloud for greater business resilience and a solution that will grow with your business. Learn more The VertexOne Experience With a vast portfolio of utility technology solutions, VertexOne offers the perfect options for utility and service providers of all sizes. 30 Years of Expertise We’ve been helping utilities and energy providers serve their communities for nearly three decades. Learn more Customized Solutions Select solutions from our portfolio that meet your organization’s unique needs and help achieve your goals. Learn more Cloud-Based Technology Harness the power of the cloud for greater business resilience and a solution that will grow with your business. Learn more Additional Resources Customer Success Stories, Utility Management, Data Analytics, Bridge to AMI South Tahoe Public Utility District Saves Money and Burden with Closed-Loop Leak Detection, Alerting & Resolution Customer Success Stories, Customer Engagement, Utility Management, Utility CIS Pinellas County Utilities Goes Live with CIS and Customer Self-Service in 7 Months Customer Success Stories, Customer Engagement, Utility Management, Billing & Revenue, Utility CIS Unprecedented 12-Month Water Utility Software Cloud Implementation to Save DC Water $22 Million See All Resources See All Blogs stay up to date with our latest news Subscribe to our blog Resources Blog Resources Events CompanyCareers Partners Contact Call Us Email Us Contact Us Software Products VXcis VXretail VXengage VXsmart VXexchange VXfieldwork Privacy Policy Terms of Use ©2024 VertexOne. All rights...