vertexone.netUtility Customer Experience Management | Cloud CIS | VertexOne

<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=1304652&amp;fmt=gif"> CONTACT (214) 576 1000 CAREERS -- Solutions Cloud CIS On-Premise Customer Engagement Analytics Mobile Workforce Management Service & Support Services E-CIS Support Banner Support SAP Support Bill Print/Payment Implementation Hosting About About Leadership Careers Contact Us Partners Resources Resources Blog Customers Solutions Cloud CIS On-Premise Customer Engagement Analytics Mobile Workforce Management Service & Support Services E-CIS Support Banner Support SAP Support Bill Print/Payment Implementation Hosting About About Leadership Careers Contact Us Partners Resources Resources Blog Customers Solutions Cloud CIS On-Premise Customer Engagement Analytics Mobile Workforce Management Service & Support Services E-CIS Support Banner Support SAP Support Bill Print/Payment Implementation Hosting About About Leadership Careers Contact Us Partners Resources Resources Blog Customers A utility’s guide to state-of-the-art cloud CIS solutions secure on-premise CIS infrastructure mobile and customer self-service CIS reporting and analytics mobile workforce management the Ultimate Customer Information System WATCH VIDEO × JEA Customer Segmentation Case Study Our CIS Platform for Utilities Utility's Guide to the Ultimate CIS Best CIS Implementation Award When it comes to a utility’s customer information technology, Experience is Everything. But with more than 20 years experience, we know every utility’s journey to the ultimate CIS is unique. That’s why VertexOne wants to guide you, no matter where you are. Maybe you're ready for a unique, state-of-the-art CIS, purpose-built for utilities and delivered as Software-as-a-Service in the cloud. Or perhaps you’re more comfortable with an on-premise solution. Not ready to replace your CIS? With our modular solutions, we can upgrade and extend your existing CIS with the latest in customer self-service and mobile capabilities. We can also deliver mobile workforce management, add reporting and analytics, and more—all better, faster and cheaper than with traditional CIS implementations. Or we can simply provide you exceptional support and systems management until you’re ready to embark on a longer journey. Wherever you are in your journey, VertexOne is your experienced guide. Solutions -- Cloud CIS Cloud CIS Ready to take the plunge to the ultimate cloud CIS? Learn more -- On-Premise CIS On-Premise CIS Prefer an on-premise solution you can keep an eye on? Learn more -- Customer Self-Service Customer Self-Service Need the latest customer self-service and mobile capabilities? Learn more -- Analytics Analytics Want to integrate the latest reporting, analytics and more? Learn more -- Mobile Workforce Management Mobile Workforce Management Need to optimize your field service teams and jobs? Learn more -- Service and Support Service and Support Need help maintaining your legacy CIS a while longer? Learn more 99.9 % SLA delivery in the last 12 months 1996 First hosted and managed CIS solutions in 1996 (we were “doing cloud” before cloud was cool) 5.6 million End-user customers running VertexOne today “Unlike other utilities we chose a platform 20 years ago that has evolved seamlessly with our business needs and with the evolution of VertexOne we have been able to expand the functionality and longevity of the platform.” – Dave Craven, Union Gas “We now have a Tier 1 CIS with a support mechanism in place to adopt and implement change quickly that has created a positive ROI and a predictable TCO.” – Tom Kuczynski, DC Water “By moving to a fully hosted and managed platform we are able to expand the functionality through additional VertexOne modules and agile services to quickly drive rapidly changing business demand.” – Peter Cloutier, Lee County contact VertexOne Headquarters 501 W President George Bush Hwy, Suite 350, Richardson, TX 75080 (214) 576 1000 info@vertexgroup.com QUICK LINKS About Blog VertexOne's New COO, Bobby Batson, Looks to the Past, the Present, and the Future February 28, 2020 0 comment -- A Chat with Ed Solar, VertexOne’s SVP of Sales and Business Development January 31, 2020 0 comment -- Customer Self-Service for 2020: Why Today’s Utilities Need a Fresh Perspective January 2, 2020 0 comment -- latest tweets © Copyright 2020 Vertex. All Rights Reserved. Privacy | Terms...